24/7 English support via WhatsApp

Looking for an English
speaking doctor in Japan?

Connect with a doctor in minutes -English
support available

Most patients connect with a doctor within a few hours.
  • ✔ No Japanese phone number needed
  • ✔ WhatsApp support available 24/7
  • ✔ Licensed physicians in Japan

Are you worried about
any of these?

Language Barrier

Not comfortable explaining
symptoms in Japanese

Healthcare System

Unsure where to start in the
Japanese healthcare system

Medical Advice

Need medical advice while
traveling in Japan

Online Care

Prefer appointment-based
online care

Medical Guidance

Receive appropriate medical guidance after consultation

Doctors

T2OC are here to support your medical concerns while traveling Japan

Examples of conditions we commonly treat:

  • Cough
    Cough, headache, fever
  • Nausea
    Nausea, stomach pain,
    diarrhea, food poisoning
  • Menstrual
    Menstrual-related symptoms
  • Eye/Ear
    Eye or ear discomfort
  • Infection
    Infections and allergic
    reactions
  • Meds
    Lost or forgotten medications
  • Skin
    Skin issues (rashes, insect
    bites, blisters, etc.)
  • Cert
    Medical certificates for
    insurance claims, etc.

Other situations we can
help with

Ran out of your regular
medication while traveling
Travel
Forgot to bring your
medication to Japan
Medication
Need medical advice for
an existing condition
Advice

Designed for international visitors in Japan
who need medical help quickly.

Why choose T2OC

24/7 English support
via WhatsApp

Contact us anytime with
Wi-Fi (no Japanese phone number
required)

Support

Licensed physicians
located in Japan

Medical guidance provided case-
by-case based on professional
judgment

Doctors

Clear process &
transparent pricing

You will see the total fee before
confirming your booking

Pricing

Fast consultation
scheduling available

See a doctor typically within
hours depending on availability

Speed

When to use this service

Sick
You feel sick during your
trip in Japan
Book via WhatsApp
Advice
You need medical advice
in English
Book via WhatsApp
Care
You need help accessing
medical care while
traveling
Book via WhatsApp

Real Comments from
Travelers

Patient

About T2OC

T2OC provides online medical consultations in English, delivered by licensed physicians located in Japan.

Physicians review each situation and provide medical guidance based on professional judgment.

Services are offered in accordance with applicable Japanese medical regulations.

Book via WhatsApp

How it works

Step1

Step 1: Book & Pay

Book & Pay via WhatsApp


Share your date and time, pay the consultation fee, then complete a short (5-10 min) medical questionnaire.

Step2

Step 2: Video Consultation

Video Consultation


Consult with a licensed doctor via Video call at your scheduled appointment time.

Step3

Step 3: Prescription

Receive Prescription


Your prescription will be sent directly to a pharmacy near you via FAX or original by mail.

Fixed Pricing

Online medical consultation

35,000yen
(tax and insurance documentation included)

※Medications not included

-please pay at the pharmacy.

※Average hospital visit for
foreigners: ¥30,000-100,000+ (with
long waits & language barriers)

Insurance coverage

This consultation may be covered by:

  • Travel insurance
  • Credit card travel insurance

※Please keep your receipt and submit it to your insurer.

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FAQs

Q1What is online medical consultation?

Online medical consultation allows a licensed doctor to assess your symptoms and provide a diagnosis via video call, using your smartphone or PC. Our service uses Zoom for all consultations. Unlike visiting a hospital in person, there is no waiting room and no language barrier — you receive the same quality of medical care from the comfort of your hotel.

Q2Where should I take the consultation?

You can take the consultation anywhere with a stable internet connection, such as your hotel room. We recommend a quiet, private space where you can speak freely with the doctor.

Q3Is this service available outside Japan?

Currently, our service is designed primarily for visitors within Japan. Prescriptions can only be sent to pharmacies located within Japanese territory.

Medical Institution Information

Medical Institution Name Tokyo Tourist Online Clinic
Address 4-24-9 Kotobashi, Sumida-ku, Tokyo, Japan
Responsible Physician Yohei Kaishi, M.D.
Contact info@t2o.clinic
+81 70 9182 6931

This medical institution operates in accordance with Japanese medical regulations and has submitted required notifications to relevant local authorities.

Official information (MHLW) https://www.mhlw.go.jp/stf/newpage_35867.html
Japanese Law Translation (Medical Care Act) https://www.japaneselawtranslation.go.jp/en/laws/view/2199/e

Disclaimer